We have a Dell Optiplex 390, Windows 7 64 bit, Acrobat X Pro 10.1.5. Sometimes we will be scanning documents fine, with a Xerox DocuMate 752 OneTouch 4.6.912.4240 most of the time we have no problems saving my documents to shared folders on our network. Occasionally, Acrobat will close after we click File, Save As, without letting us save the document. It will go to the users Temp folder in Windows, but it has the Temporary file name. If we reboot, it will work fine for a while, then it will stop letting us save documents. Sometimes it will do this when we try to save re-save documents that were received as email attachments. We have tried different computers, versions of Acrobat, different scanners, different scanner software, we are thoroughly frustrated.
↧