I am an accountant would a good working knowledge of Acrobat forms. I guess this is a question about possible user experiences with so-called client reaction to interactive forms. To me Acrobat opens the possibility of automating small business paper form filling systems with a parity checking, up-loadable, digitised equivalent interactive form. I work well in business consulting and have little trouble “selling” advice but I am noticing a real resistance by small business people to interactive forms. I tell them that Acrobat’s usefulness is that it works by making minimal change to their existing systems - no new software to learn etc, just scanning, OCR and a digitised form. Despite all this there seems to be an inherent reluctance to take anything on. I believe it has to do with small business people often regarding their paper systems as their IP and as a result they feel Acrobat has nothing to offer since they do not use it and did not think of it. Problem is I know how bad their paper systems often are but struggle to convince them to try an Acrobat interactive form solution. Has anyone experienced this problem and if so what marketing or other things did you try to get your message across? I am finding that building & demoing trial interactive forms is just not working!