I am currently using adobe reader and have not been able to print with my HP DeskJet 3050, I have both reinstalled my drivers and Reader, yet they both will not work. Every time I click print it brings up the printing options screen, from there I have tried the following: I have tried printing the document as an image, changing the language to see if the printer itself could not handle the printing language and I have also tried to save the document as a preprint and printing it from there yet it is still not working. Here are all of the notes from Reader showing the build and features:
System Parameters:
Account Detail:
User Rights: Admin
User Account Control: Default
Process Integrity: Undefined
Profile Type: None
Acrobat Detail:
Sandboxing: On
Captive Reader: No
Multi-Reader on Desktop Support: Off
Available Physical Memory: 1808376 KB
Available Virtual Memory: 3937960 KB
BIOS Version: ACRSYS - 6040000
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Version: 9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)
Creation Date: 2013/02/13
Creation Time: 10:31:26 PM
Default Mail:
Display Detail:
Screen Width: 1366
Screen Height: 768
Number of Monitors: 1
Number of Mouse Buttons: 5
Has Mouse Wheel: Yes
Has Pen Windows: No
Double Byte Character Set: No
Has Input Method Editor: Yes
Inside Screen Reader: No
Graphics Card:
Version: 0.0.0.0
Check: Not Supported
Installed Acrobat:
Installed Acrobat: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Version: 11.0.02.0
Creation Date: 2013/02/15
Creation Time: 5:04:53 PM
Locale: English (United States)
Monitor:
Name: ATI Mobility Radeon HD 4200 Series
Resolution: 1366 x 768 x 60
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows Vista
OS Version: 6.1.7601 Service Pack 1
Page File Space: 4194303 KB
Processor: AMD64 Family 16 Model 6 Stepping 2 AuthenticAMD ~1995 Mhz
Session Detail:
Boot Type: Normal
Is Shutting Down: No
Network: Available
Inside Citrix: No
Inside VMWare: No
Remote Session: No
Remote Control: No
System Name: USER-PC
Temporary Directory: C:\Users\User\AppData\Local\Temp\acrord32_sbx\
Time Zone: Eastern Standard Time
Total Physical Memory: 2881904 KB
Total Virtual Memory: 4194176 KB
User Name: User
Windows Detail:
Tablet PC: No
Starter Edition: No
Media Center Edition: Yes
Slow Machine: No
Windows Directory: C:\Windows
Installed plug-ins:
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\Accessibility.api
Version: 11.0.01.36
Creation Date: 2012/12/18
Creation Time: 2:08:34 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\AcroForm.api
Version: 11.0.02.0
Creation Date: 2013/02/15
Creation Time: 5:04:56 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\Annots.api
Version: 11.0.01.36
Creation Date: 2012/12/18
Creation Time: 2:08:30 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\DigSig.api
Version: 11.0.01.36
Creation Date: 2012/12/18
Creation Time: 2:08:32 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\EScript.api
Version: 11.0.01.36
Creation Date: 2012/12/18
Creation Time: 2:08:30 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\IA32.api
Version: 11.0.01.36
Creation Date: 2012/12/18
Creation Time: 2:08:32 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\PPKLite.api
Version: 11.0.01.36
Creation Date: 2012/12/18
Creation Time: 2:08:34 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\Updater.api
Version: 11.0.01.36
Creation Date: 2012/12/18
Creation Time: 2:08:34 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\weblink.api
Version: 11.0.01.36
Creation Date: 2012/12/18
Creation Time: 2:08:30 PM