I am trying to send a PDF via email-based review and I am getting the following error message: "This file cannot be part of an initiated review because it contains comments from an active email-based review. Please choose another." I have renamed the file, saved it to a different location, etc. but I still get this error. I get the same error with shared review.
I am using Acrobat X Professional.
To give background on the file, we make comments to the PDF, I send it to my agency who makes edits to the original InDesign file, creates a new PDF and sends to me for another round of review. This is the second review and both times I have gotten this error message. I send PDFs for review hundreds of times and never gotten this.
Can someone help?