I received an email from Adobe last week informing me that the upgrade offer Acrobat was going to end May 31, 2013. To take advantage of the offer, the email had a link to the Adobe website. I clicked on the link and there was an offer to upgrade for $199. I filled out the requested information and checked out. I received an email that the request for the upgrade was denied. I contacted support via chat and was informed that Adobe did not offer retail sales. I requested someone else to contact but only given a link to the reseller website.
What is going on?