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My submit button won't work on my interactive pdf when I open it in reader

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Hi there,

 

I've created an interactive form originally in excel and converted it to an interactive form using Acrobat 9. Everything works and sends in preview mode of 9, however the audience that will be using the form may not have access to acrobat and will have to open it and fill it out in reader. When I open it in reader it tells me that the information edited in the fields cannot be saved and when i hit the submit button it says that this is an invalid function. When I hit the email button in the top left corner it sends me a blank form - all the information was gone. I read a disscussion that was similar between a Fabio and Pat Wiebbler from back in March 25, 2012 but the solution was never posted


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