Working with Delhi is frustrating.
They do not make good notes about a case.
They have a few "procedures" which do not work.
I own CS6 Master.
Windows 7 professional
CS6, all apps were fine until ....
Acrobat XI installed itself without my permission.
How is this possible?
Then found that X was destroyed.
Needed a call to Delhi.
I believe they may have used the wrong (standalone) tool to uninstall.
Now, Acrobat X cannot be uninstalled.
Also cannot be reinstalled.
X thinks it is a trial version.
Asks me over and over to give my serial number - which it says is invalid.
Delhi says oh it's easy just reinstall the whole of CS6.
During six unsatisfactory calls the "support person" is always different.
Each man has no previous knowledge of the problem.
The notes about the case are poor so he thinks it is a simple issue.
Then he expresses a varition of Let's start at the very beginning (Sound of Music), wants to take control of my computer but gets nowhere.
How I hope that there's someone in this community who has more knowledge that Delhi.