Hey,
There is a bug in the Customization Wizard XI, when you try the feature "Grant Offline Exception", an unexpected error occurs.
> Reason:
The Application tries to open the "adobe_prtk.exe" at the "old" path - "C:\Program Files (x86)\Adobe\Adobe Customization Wizard 10"
> Solution (temporarily):
Create this folder and copy the "adobe_prtk.exe" from the Adobe Customization Wizard 11 Folder - you will see it works!
@Adobe: Please fix this bug at the next version.