I had a weird Experience with Acrobat 9, and went to the chat helpline to see if they knew anything about it. They requested that I post it to the forum(s) The following is my text to them:
My destop Icon for Acrobat was somehow replaced with another one that looked the same, but was gray instead of red. WhenI clicked on it, it said the program could not run without a "mandatory update" and when I click on the box to do the update, it said download failed. I got suspicious because it didn't look like Adobe dialog boxes. I checked further, and found the the icon pointed to "acrobat_com.exe" There was an Adobe_Com folder in the Adobe folder in program files, but I could not find a way to remove it under remove programs. I decided it didn't belong there, and deleted the entire folder. My real Acrobat still seems to be running OK
I hope someone else knows something about this, and point me to any remedies, if needed.
Thanks,
Robert