Hi all,
There was a time when, blissfully, scanning via Acrobat X Pro worked perfectly. Around 6 months ago, Acrobat X Pro crashes directly after completing the first side scan for whatever documents I have placed in the Automatic Document Feeder (or just the first side if scanning from the platen glass).
The software that comes with the scanner scans fine, and the timing of the crash leads me to believe that this has something to do with Acrobat's image processing/optimization. When I click on Debug, it mentions the error code: 6056
I have tried repairing the installation.
I have tried the tips mentioned in the following thread(s):
http://forums.adobe.com/thread/767290
http://forums.adobe.com/message/4713172
http://forums.adobe.com/thread/1050323?start=0&tstart=0
For what it's worth, deleting a bunch of the profile folders (actually renaming them) slowed down the process of crashing, which leads me to believe that whatever the process is that leads to the crash, it comes directly after writing a bunch of those preference folders...
I've been fighting this for 6 months now and it's really, really frustrating. Any help would be greatly appreciated.
--Jason