Notes: This does not affect the actual Acrobat printer installed by the product. Using Win 7 and Acro X
We use Acrobat on all our workstations and have defined some printers using the acrobat print driver to send documents to specific folders. For example, we might setup a printer called Finance so that documents get placed into a specific folder that will be synchronized to our Finance department document store.
All works great until we update Acrobat. After that all our printers (per workstation) go offline and the only way to get them back is to remove them completely and re add them. The frequency of Acrobat updates and the re-setup for all our workstations makes this a very tedious process to recover from. We want updates but not the problem of resetting every workstation every time.
Steps:
1) Setup a new printer using the acrobat drivers.
2) wait a few days for an acrobat update and update.
3) After the update observe your new printer is offline and cannot be brought back.
Observation:
It appears the update procedure is really a complete uninstall and reinstall? If so that may be source of the bug. I hope there is a fix as this is a huge problem for us.