Utilizing Windows 7 Professional, Service Pack #1, 32 bit system, Acrobat Standard X since 8/12. Currently with version 10.1.7
This is the 2nd time since installing the upgrade in August '12 that this problem has been encountered.
The program will open any *.pdf file but as soon as one of the icons is chosen, such as optimize or extract or whatever, the program locks up.
The 1st time this happened a couple of months ago, we un-installed, then re-installed the program and it worked again til now.
This time we tried to purge the cache and a few other tips found online but with no success. We un-installed and re-installed again but it will not work.
Please advise
Thanks
MC