Using Version 11.0.2
a pdf that was created on one computer. When you open the attachment up on a machine that has version 11.0.3, the latest adobe reader, installed you get the blocks in the narrative field.
Using Version 11.0.3 a PDF was created and can be opened on a machine that has version 11.0.3 as well as an older version of Adobe reader without any problems.
Font embedding in the file when created is turned on.
Uninstalled Adobe version 11.0.3 from machine and installed version 11.0.0. Can open both attachments without any problems with the narrative fields. It seems that version 11.0.3 has problems opening a file, specifically the narrative, that was created in an older version.