Hello,
Running into an issue where we use the Custom scan feature in Acrobat. In the window, I even uncheck Optimize Scanned PDF, but Acrobat still optimizes regardless. Going to Options for Optimize and turning everything off does nothing either. Current version is 10.1.5.
Our scanner is Fujitsu 4860C2 using Kofax VRS TWAIN driver. From what I can tell it is the latest driver and software. The kofax has a feature called Enable Advanced Clarity which is necessary for quality scan. If we turn this feature off, the optimize freezing does not occur.
Any idea what causes this?