Help, please. I'm unable to install Adobe Reader 11.0.02 because I'm not knowledgeable about computers and being 85 doesn't help. I am using an iMac with OS 10.8.2.
I have 2 different yellow boxes on my desktop--Acrobat Reader .XI Installerr.pkg and AcrobatSecUpd1102.pkg (a 3rd yellow box vanished when I took it out of my Dock) as well as mostly white rectangular icons labelled AcrobatSecUpd1102 and AdbeRdr1100 2_en_US, probably because I saved AdbeRdr1100 2_en_US.dmg rather than opening with DiskImageMounter (default).
Also, in my Dock is Installer, a gray icon with a large arrow pointing down.
I did get a message that the installation failed and to contact the software firm. I already have Adobe Reader 11.0.01 and tried to install 11.0.02 after deleting 11.0.01 from my Dock and again after putting it back in the Dock by getting it from my hard drive. However, it is paled out when I attempt to choose the Adobe Reader version to replace so I cannot proceed.
Your help will be most appreciated.