Hello all,
I have Acrobat 9 on an Apple Xserve running 10.7.5. I need to change the way Acrobat handles conversion from PDF to PS as the default is PS 2 not 3 plus other changes ...
When I try to access the panel the app freezes and the crashes ... If i try to access other Convert from PDF prefs in the same window it doesnt crash.
Partial error log ...
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
__TEXT 0000000000001000-0000000000003000 [ 8K] r-x/rwx SM=COW /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Application Specific Information:
objc[2891]: garbage collection is OFF
Performing @selector(handleAction:) from sender UIT_NSButton 0x4e5a790
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x9a183a69 CFURLCreateStringWithFileSystemPath + 265
1 com.apple.CoreFoundation 0x9a18394d CFURLCopyFileSystemPath + 45
2 AdobeAGM 0x7e728e70 PPDList_MacOSXCompressed::GetPPDFiles() + 592
3 AdobeAGM 0x7e8a2cd8 PPDListCache::GetPPDList() + 164
4 AdobeAGM 0x7e5ecaaa PrintSession::GetAvailablePPDFiles() + 18
5 AdobeAGM 0x7e7246db PrintSession_Mac_Carbon::GetAvailablePPDFiles() + 37
6 AdobeAGM 0x7e5ed9de _AGMPrintSessionGetAvailablePPDFilesProc_GetAvailablePPDFiles(AGMPrin tSession*) + 40
7 com.adobe.Acrobat.framework 0x80a1b02c 0x7feb8000 + 11939884
8 com.adobe.Acrobat.framework 0x80044df7 RunAcrobat + 1615997
9 com.adobe.Acrobat.framework 0x80045c1f RunAcrobat + 1619621
10 com.adobe.Acrobat.framework 0x8001a1de RunAcrobat + 1440868
11 com.adobe.Acrobat.framework 0x8001fcac RunAcrobat + 1464114
12 com.adobe.Acrobat.adm 0x0ca504f8 ADMSpace::UITWindowAdapter::CreateWindowForDialog(SPPlugin*, char const*, long, ADMDialogStyle, long (*)(_Opaque_ADMDialog*), void*, long, OpaqueWindowPtr*) + 574
13 com.adobe.Acrobat.adm 0x0ca505cc ADMSpace::UITWindowAdapter::Modal(SPPlugin*, char const*, long, ADMDialogStyle, long (*)(_Opaque_ADMDialog*), void*, long, OpaqueWindowPtr*) + 68
14 com.adobe.Acrobat.adm 0x0ca98272 ADMUITConversionSuiteImp::ModalUITWindow(SPPlugin*, char const*, long, ADMDialogStyle, long (*)(_Opaque_ADMDialog*), void*, long, OpaqueWindowPtr*) + 66
Alternate user tried but no luck and full uninstall of whole suite and reinstall of CS4 also has not worked.
Any suggestions appreciated.
Mitch
